Holladay, Utah - DreamForce LLC creator of simple to use, Microsoft Office 2007 training videos and medical billing training videos has been in business for over 6 years. DreamForce has extensive knowledge in teaching many different types of business sectors. Because of the clients we support i.e. medical, financing, and project management groups we have experience answering support calls immediately, resolving client's complex Microsoft or Medical Billing issues and getting the offices back on track.
Today we had a client call us from the Medical Industry. She was a front office representative of a specialty practice. Her scenario was the provider was moving, wanted to send a postcard to all patients and asked his staff to print labels and mail the postcards within 24 hours. Sounds easy right? Well, for the staff it was petrifying. No one had a clue how to create labels and worse yet; they had only recently upgraded to Vista and had no clue how to use Microsoft 2007 Word. We have consulted this medical office in prior situations so they decided to call us first.
We directed them to our Microsoft Office 2007 training videos, suggested web-based training and of course gave her step by step instructions on how to create labels. We identified how to export her data from the Practice Management Software (billing software), and then showed her how to create and format labels using Merge Fields. She was ecstatic, thanked us and then for the first time in those 10 minutes of the phone call you could hear a smile over the phone. The stress was alleviated and she was able to jump this hurdle unscathed. After hanging up we emailed her the steps so they could have for the future.
Over the last year we have seen a huge trend of doctors wanting to go paperless through a EMR product or their practice management software but simply don't make the transition because of lack of knowledge of Microsoft Word or lack of time to learn the new features. Most web-based practice management software programs are now heavily integrated with Microsoft so they have a huge impact on medical practices. Not only do we teach doctors how to use Microsoft 2007 but we also show them how it's integrated into their Practice Management Billing Software or EMR product. Doctors and billing services are now dealing with Access, Open Database Connectivity (ODBC), Comma Separated Value (CSV) reports, Word Templates, Forms Mail Merge, and Customization of medical chart documents along with many other programs.
Doctors and billing services don't really have time to "figure" out how the software products completely work. They need someone to show them the step by step's specific to their needs for that moment. With our training videos this need is filled. Anyone can train on the specific area they need, practice it with our examples, and master it. It is that simple.
Please visit our website to view all training videos for Level 1, Level 2 and Level 3 for Microsoft Word 2007 training videos.
Kirt Kershaw is the creator of all Video Training Products offered through DreamForce LLC. He is a certified Master Microsoft Office Specialist Instructor for Microsoft's Office 2000, XP and 2003. He has also passed all tests available for Microsoft 2007. He travels throughout the United States training businesses.
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